A plain-language summary of your rights as an EU consumer. [To be reviewed by the merchant's legal adviser.]
You may withdraw from a distance purchase within 30 days of receiving it, without giving a reason.
Products must conform to the contract. If a product is faulty, you are entitled to repair, replacement or a refund under applicable law.
Contact us first — we want to resolve it. You may also use the EU Online Dispute Resolution platform.
A plain-language summary of your rights as an EU consumer. [To be reviewed by the merchant's legal adviser.]
You may withdraw from a distance purchase within 30 days of receiving it, without giving a reason.
Products must conform to the contract. If a product is faulty, you are entitled to repair, replacement or a refund under applicable law.
Contact us first — we want to resolve it. You may also use the EU Online Dispute Resolution platform.
A plain-language summary of your rights as an EU consumer. [To be reviewed by the merchant's legal adviser.]
You may withdraw from a distance purchase within 30 days of receiving it, without giving a reason.
Products must conform to the contract. If a product is faulty, you are entitled to repair, replacement or a refund under applicable law.
Contact us first — we want to resolve it. You may also use the EU Online Dispute Resolution platform.